Cookies

Feratto Ltd. ("we", "us", or "our") uses cookies and similar tracking technologies to enhance your experience on our website https://feratto.co.uk. This policy provides clear and transparent information about what cookies are, how we use them, and the choices available to you.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), ensuring your data is handled lawfully, transparently, and with respect.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.

Cookies allow us to remember your preferences, improve website performance, and provide relevant content based on your browsing behaviour.

Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us.

2. Types of Cookies We Use

We use the following categories of cookies:

  • Strictly Necessary Cookies
    These cookies are essential for the functioning of our website. They enable features such as secure login, basket functionality, and account management. You cannot disable these cookies via our website.

  • Performance Cookies
    These cookies collect anonymous data on how visitors interact with our website. We use them to understand traffic sources, most viewed pages, and to improve overall performance.

  • Functionality Cookies
    These remember your preferences (such as language, location, or login details) and enhance your user experience.

  • Targeting & Advertising Cookies
    These cookies may be set through our site by advertising partners. They help deliver relevant ads across platforms, measure campaign effectiveness, and limit the frequency of adverts. These are only activated with your explicit consent.

3. How We Use Cookies

We use cookies to:

  • Maintain security and performance of the site

  • Provide a smooth shopping and checkout experience

  • Analyse website traffic and visitor behaviour

  • Remember your settings and preferences

  • Offer personalised content and product recommendations

  • Serve targeted advertisements (only with consent)

4. Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including:

  • Google Analytics – for anonymised site usage insights

  • Meta (Facebook/Instagram) – for remarketing campaigns

  • Shopify & App Integrations – for functionality, cart management, and tracking performance

All third-party services comply with UK data protection standards, and cookie use is strictly controlled.

5. Your Consent Options

Upon your first visit to our site, you will be presented with a cookie consent banner that allows you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise which categories of cookies you consent to

You can change or withdraw your consent at any time via the “Cookie Settings” link in the footer of our site.

Additionally, most browsers allow you to manage cookies manually through your browser settings, including blocking or deleting cookies.

6. Data Protection and Retention

Any data collected via cookies is used in accordance with our Privacy Policy and retained only as long as necessary for the purposes stated. We do not store any personally identifiable information in cookies unless you have explicitly provided it.

7. Further Information

If you would like more information about our use of cookies or have any concerns, please contact:

Feratto Ltd.

Email: support@feratto.co.uk

You may also visit the Information Commissioner's Office (ICO) website for general guidance on cookies and data rights: www.ico.org.uk